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Benefits of getting CBSA notes
Get CBSA Notes: GCMS Notes, Application Files, and Travel History Reports
Understand Visa Refusals
When you need more insight into application refusals, get CBSA GCMS Notes to access detailed officer notes and insights for future applications.
Track Your Application
When your application is delayed beyond regular processing times, get CBSA GCMS Notes to understand precisely where the holdup is.
Get Travel History
When you need your travel history, request the CBSA Travel History Notes which includes up to 15 years of a traveler’s entries, exits, or both into Canada.


What are CBSA Notes?
Canada Border Services Agency (CBSA) Notes refers to information the agency maintains about individuals. These notes are valuable for various immigration purposes, including understanding the details of your interactions with immigration authorities. Common requests for CBSA Notes include:
- CBSA GCMS Notes: These are particularly useful for reviewing reasons related to refusals or processing delays from Immigration, Refugees, and Citizenship Canada (IRCC). CBSA GCMS Notes, unlike IRCC GCMS Notes, provide access to security information.
- 15-Year Travel History Report: This report outlines your travel history over the past 15 years, which can be crucial for verifying your travel details and ensuring accuracy in your records.
CBSA Notes Services
CBSA Notes – GCMS Refusal Reasons
$40
CBSA Notes – GCMS Status Update
$40
CBSA Travel History Report
$40

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FAQ On CBSA Notes
What are CBSA Notes?
Canada Border Services Agency (CBSA) Notes provide information maintained by the agency about individuals. They are useful for various immigration matters, including:
- CBSA GCMS Notes: These notes help review reasons for IRCC refusals or delays and include security information not available in IRCC GCMS Notes.
- 15-Year Travel History Report: This report details your travel history over the past 15 years, aiding in the verification and accuracy of your records.
How to read CBSA GCMS notes
CBSA GCMS Notes are very similar to IRCC GCMS Notes. You’ll receive a large document with many pages. You can find a sample of our IRCC GCMS Notes here. In most cases, individuals order these notes to review the information on these following sections:
1) Check Your Name, DOB, Application Number, and UCI – See page 1 on our GCMS Notes Sample
The absolute first thing you must do is make sure you have the right GCMS Notes. Flip to page 1 and double-check that your name, DOB, Application Number, and UCI are correct.
2) Review Your Assessment Summary – page 2 on our GCMS Notes Sample
Your assessment summary is comprised of 10 essential fields that will help you understand your GCMS Notes. This section can be helpful in showing you where your application is stuck or why your application was refused. Your assessment summary touches on critical components of Canadian immigration law that may make you inadmissible. The parts of the assessment summary are eligibility, security, HIRV (Human or International Rights Violation), criminality, organized crime, medical, misrepresentation, info-sharing, other requests, and final.
While most of the fields in the assessment summary are self-explanatory, there are 2 fields that may cause confusion: other requests and final. Other requests are usually left empty, but in some circumstances, IRCC may submit requests to other departments or visa offices regarding your application. If so, these requests will show up here. Final, on the other hand, refers to the final decision made on your application. If it is empty, it means that they are still processing your application.

3) Review Officer Notes Left on the Global Case Management System (GCMS)

The officer’s notes section is usually the highlight of your GCMS Notes. This is where you can get an in-depth understanding of what your immigration officer was thinking by reading notes left on your file at different stages of your application. Officers’ notes are organized chronologically by numbers, and the most recent note begins at the top.
Is CBSA or IRCC better for GCMS notes?
Deciding whether CBSA or IRCC is better for obtaining GCMS notes depends on what specific information you need:
CBSA Notes You Can Request:
- GCMS Notes (for refusal reasons and processing delays)
- Security information not available on IRCC GCMS Notes
- Travel History Report of Canadian entries and exits
IRCC Notes You Can Request:
- GCMS Notes
- Application Files, Supporting Documents, and Correspondences to and from IRCC (Your full application package)
How long does it take to get CBSA notes?
Obtaining CBSA notes typically takes up to 30 calendar days from the date the request is received. However, processing times can vary based on factors such as the complexity of the request and the volume of requests being handled. In some cases, it may take longer if additional time is needed for security checks or consultations.
What is the difference between CBSA GCMS Notes and IRCC GCMS Notes
GCMS Notes from CBSA and IRCC are very similar. The key difference in information is that CBSA provides security information while IRCC does not.
How to request CBSA notes
You can request CBSA notes by submitting an Access to Information and Privacy (ATIP) Request or by using a service provider like Mygration Immigration. Mygration is a regulated Canadian immigration consultancy authorized by the Canadian government to provide immigration services.
